Product Cancellation Policy

At IspahaniTea.in, we strive to provide our customers with a seamless and satisfactory shopping experience. However, we understand that there may be instances where you may need to cancel your order. Please read the following cancellation policy carefully:

Cancellation Period: You may cancel your order within 24 hours of placing it. Orders cancelled after this period may not be eligible for cancellation.

Cancellation Process: To cancel your order, please contact our customer support team via email at info@ispahanitea.in or call us at +918367033210 | . Please provide your order details, including the order number and reason for cancellation.

Refund Process: If your cancellation request is made within the specified cancellation period, we will process the refund within 7 business days. Refunds will be issued to the original payment method used during the purchase. Please note that it may take additional time for the refunded amount to reflect in your account depending on your payment provider.

Non-Cancellable Products: Some products may not be eligible for cancellation once the order is placed due to their perishable or customized nature. Please refer to the product description or contact our customer support team for clarification.

Cancellation Fees: We reserve the right to charge a cancellation fee for orders cancelled after the specified cancellation period. The cancellation fee will be deducted from the refunded amount.

Partial Cancellations: If you wish to cancel only a part of your order, please contact our customer support team for assistance. Partial cancellations may be subject to specific terms and conditions.

Order Modification: Once an order is placed, modifications such as changes in delivery address or product substitutions may not be possible. Please ensure that all order details are accurate before completing your purchase.

Force Majeure: In the event of unforeseen circumstances such as natural disasters, strikes, or government regulations that prevent us from fulfilling your order, we reserve the right to cancel the order without liability. We will promptly notify you of any such cancellations and provide a full refund.

Policy Updates: We reserve the right to modify or update this cancellation policy at any time without prior notice. Please review this policy periodically for any changes.

By placing an order on Ispahanitea.in, you acknowledge and agree to abide by the terms and conditions outlined in this cancellation policy. If you have any questions or concerns regarding cancellations, please feel free to contact our customer support team for assistance.

Thank you for choosing IspahaniTea.in. We appreciate your business and look forward to serving you again in the future.